Contact us

Questions about your account, a listing, an order or the marketplace in general? We are happy to help.

Customer support

Email us at contact@bit-co.shop and we will reply as soon as possible.

Before you write

  • For questions about a listing or an order, include the listing title or order number so we can find it faster.
  • Sellers can manage their listings under My listings.
  • Please review our Terms of Service and Privacy Policy.

Frequently asked questions

Quick answers about how Bit & Co. works. Can't find what you're looking for? Use the form below to send us a message.

Bit & Co. is a marketplace built exclusively for the equestrian community. You can buy and sell new and used horse-related products, offer or hire equestrian services, and browse upcoming horse shows — all in one place.

We'd love to hear from you

Suggestions, complaints, compliments or questions — your feedback helps us make Bit & Co. better for everyone.

Please sign in or create a free account to send us feedback — this keeps spam out and lets us reply to you.